Shipping & Delivery
At Your Service
We do our best to provide the best service possible for our clients.
Here, you will find our shipping and delivery policies:
​
- We ship anywhere across the world
- We use external shipping companies such as UPS or FedEx to get our products to you
- In-store pickups are accepted only during our opening hours
In the case of unsatisfactory service or any other questions, please contact us at:
​
Warranty Information
Our Store Policy
Please note that we do not offer exchanges on any of our jewelry products. We take the utmost care in ensuring the quality and accuracy of our products, and strive to exceed your expectations in every way. We also do not offer rentals on any of our products. Each piece of jewelry is unique and made with the highest quality materials, so we want to make sure that it is yours to keep and not shared with others. Additionally, our products do not have a warranty, but we stand behind the quality of our jewelry and are dedicated to ensuring your satisfaction.
Privacy at ORDIVA
Your Information Is Safe with Us
We understand that protecting your personal information is essential. That's why at ORDIVA, we guarantee that all information provided to us is used strictly for managing our clientele, and is kept secure at all times. We take the privacy of our customers seriously, and are committed to providing the highest standards of security and protection.